Are you interested in hiring Rob Siefker to speak at your event, conference, trade show, meeting, or convention?
As a keynote speaker, he knows how to command a stage where he can deliver a powerful presentation that will captivate your audience.
On this page you can contact Rob Siefker’s speaker booking agency to learn more about his speaking fees and availability.
A booking agent will respond to you within two business hours to let you know if they are available and how much they cost.
Request SpeakerSpeaker Bio
Rob Siefker is a highly-sought keynote speaker and expert covering such topics as customer service, customer experience, customer loyalty, customer retention, and workplace culture. He is a best-selling author, consultant, media pundit, and thought-leader who has spoken at many conferences around the world where he gives leaders the skills they need to deal with fast, big changes in society, the workplace, and education.
Rob Siefker is hired to speak at events and conferences where he can give expertise on important global business affairs. He is the Senior Director of Customer Service Operations at Zappos.com and one of the speakers at Zappos Insights, a team within the Zappos Family of Companies that was created simply to help share the Zappos Culture with the world and to inspire positive change in the workplace.
Rob has been with Zappos since May 2004 and has held various positions within customer service. In their current role, they are responsible for leading a team of 700+ employees and delivering a best-in-class customer experience across all contact channels. Rob has also been instrumental in increasing customer engagement, loyalty, and spend.
Rob is a strong ambassador and promoter of the Zappos brand and has also been committed to developing a world class culture. He has previously represented Zappos by speaking at conferences for IQPC, Frost & Sullivan, and Marcus Evans. He’s also been a guest speaker at Purdue University’s Center for Customer Driven Quality. Rob grew up in Denver, Colorado and later earned a BA in History from Santa Clara University in 2002.
Prior to their current role, Rob served as the senior director of customer loyalty where they were responsible for gross revenue at Zappos increasing from $75mm to over $2bn. Rob has also held positions at previous companies where they were responsible for $75 mm in annual sales through the contact center and over $500 mm in gross order sales. In addition, Rob has given Customer Experience talks and presentations at conferences and events all across the world.
Rob Siefker’s educational career includes a Bachelor’s degree in Rob’story from Santa Clara University.
According to many industry experts, “Rob knows customer service from the ground up which is why we are so excited that he will be sharing Zappos.com’s innovative customer loyalty approach – one that has helped the company increase gross merchandise sales from millions to over $1 billion,” said DrivingSales CEO and Founder Jared Hamilton.
“As more and more of our industry’s business takes place in the digital universe, understanding how to build an online culture of customer satisfaction that drives retention and loyalty is of particular interest to today’s auto dealer. We feel that Rob’s insights about the Zappos model will not only be enlightening, but also full of practical applications, for our DSES attendees.”
Request SpeakerSpeaking Fees
Rob Siefker’s speaking fees can vary depending on the type of event you are producing and where it is located.
His speaking fee can also vary depending on whether you need them to deliver a live or virtual presentation.
Please note we do not work with organizations looking for speakers to speak for free, do podcasts or interviews, or do non-paid charity work.
Contact Rob Siefker
To inquire about his speaking fees and costs, contact Keynote Speakers Agency today to book Rob Siefker for a live or virtual event, meeting, special appearance, conference, or trade-show.
Our agent will respond within two business hours.