Are you interested in hiring Jeanne Bliss to speak at your event, conference, trade show, meeting, or convention?
As a keynote speaker, she knows how to command a stage where she can deliver a powerful presentation that will captivate your audience.
On this page you can contact Jeanne Bliss’s speaker booking agency to learn more about her speaking fees and availability.
A booking agent will respond to you within two business hours to let you know if they are available and how much they cost.
Request SpeakerSpeaker Bio
Jeanne Bliss is a highly-sought keynote speaker and expert covering such topics as customer service, customer experience, innovation, business growth, and leadership. She is a best-selling author, consultant, media pundit, and thought-leader who has spoken at many conferences around the world where she gives leaders the skills they need to deal with fast, big changes in society, the workplace, and schools.
Jeanne Bliss is hired to speak at events and conferences where she can give expertise on important global business affairs. She made CustomerBliss and The Customer Experience Professionals Association and is the president and co-founder of both. She has given more than 2,000 lectures and seminars on creating a road map for real, in-depth customer experiences that can win you loyal followers, inside and outside your organization.
Jeanne Bliss, the company’s president, started Customer Experience Professions and CustomerBliss. She has written four books, speaks often, is a thought leader, and is the most knowledgeable person in her field about customer-centric leadership.
Jeanne, who calls herself a “people nerd,” thinks that customers should come first and be prioritized, even more than making money.
Jeanne Bliss helps both people and businesses be the best they can be. She helps them recognize, develop, and act on the behavior and attitudes that will make customers like them and, in the end, build lasting relationships with them. Jeanne has only cared about making these deeper connections for over 35 years.
She is often called the “Godmother of Customer Experience” because she is one of the most knowledgeable people in leadership that puts the customer first. She was the first person to occupy the position of Chief Customer Officer (CCO) at Lands’ End, Microsoft, Coldwell Banker, and Allstate Corporations. She changed her focus to making big changes to the customer experience for each brand while reporting to the CEO of each company. She has changed the way 50,000-person organizations treat their customers, which has led to loyalty rates of more than 95%.
Based on her experience as a specialist for more than thirty years, working across organizations to unite the C-Suite and organizational silos and helping over 20,000 global leaders recognize that improving lives should be their most important strategic vision, she can help leaders and companies achieve customer-driven growth.
Jeanne’s book Chief Customer Officer (Jossey-Bass, 2006) was the first of its kind to look at the role of the CEO in charge of customer leadership. The book was an instant hit, and it was quickly translated into eight other languages. She also wrote “I Love You More Than My Dog: Five Decisions that Drive Extreme Customer Loyalty in Good Times and Bad,” a worldwide best-seller (Portfolio, 2001).
Her third book, “Chief Customer Officer 2.0” (Wiley), is an important and highly sought-after resource for user experience specialists worldwide. Her fourth book, Would You Do That to Your Mother? asks this question. Bliss’s reward to executives, service professionals, and CX practitioners is the “Make Mom Proud Standard for How to Treat Your Customer.” This allows them to use the work she has started at every level of the organization.
Jeanne is a popular keynote speaker who is asked to speak at high-profile conferences and business events. She has given speeches for AARP, Intuit, Pella Windows, Staples, Activision, MetLife, and Zappos, among others. She has also been featured in well-known magazines like Nasdaq, Fast Company, Forbes, MSNBC, The Associated Press, and The Conference Board. She helped start the Customer Experience Professionals Association with another person.
Request SpeakerSpeaking Fees
Jeanne Bliss’s speaking fees can vary depending on the type of event you are producing and where it is located.
Her speaking fee can also vary depending on whether you need them to deliver a live or virtual presentation.
Please note we do not work with organizations looking for speakers to speak for free, do podcasts or interviews, or do non-paid charity work.
Contact Jeanne Bliss
To inquire about her speaking fees and costs, contact Keynote Speakers Agency today to book Jeanne Bliss for a live or virtual event, meeting, special appearance, conference, or trade-show.
Our agent will respond within two business hours.