Are you interested in hiring Dennis Snow to speak at your event, conference, trade show, meeting, or convention?
As a keynote speaker, he knows how to command a stage where he can deliver a powerful presentation that will captivate your audience.
On this page you can contact Dennis Snow’s speaker booking agency to learn more about his speaking fees and availability.
A booking agent will respond to you within two business hours to let you know if they are available and how much they cost.
Request SpeakerSpeaker Bio
Dennis is keynote speaker, trainer, and consultant, aiding organisations in accomplishing their goals pertaining to customer service, staff development, and leadership. His clientele includes companies such as American Express and Johns Hopkins Medicine, as well as ExxonMobil and Nationwide.
He is frequently invited to appear as a guest “expert” on a variety of business news-talk radio shows, as well as his writings have been published in a number of professional publications. His specialty is customer service.
Customer service is something that Dennis Snow has honed throughout the course of his 20-year career with the Walt Disney World Company. He gained his passion for providing outstanding service and also the experience that he now takes to his speaking and consulting engagements all over the world.
In 1979, he began his career in the entertainment industry by joining Disney as a front-line attraction operator. As Dennis worked his way up through the company, he was responsible for supervising a variety of operational areas located all throughout the park. In doing so, he acquired and put into practise the abilities necessary to manage a service-oriented organisation of world-class calibre.
Dennis created a branch of the Disney Institute specifically for the purpose of providing consulting services to some of the largest organisations in the world, such as ExxonMobil, AT&T, GM, as well as Coca-Cola. During this period, he delivered keynote speeches in a variety of locations throughout the world, including South Africa, Australia, Mexico, England, and even Argentina. This department became the Disney Institute’s fastest-growing enterprise almost immediately, with over 100 percent of its customers coming back for more.
In addition to that, for a number of years, he was a faculty member at Disney University, where he led classes on business strategy and corporate philosophy for cast members. He oversaw the Disney Traditions programme, which is widely acknowledged as the benchmark for excellence in the field of corporate education. In his final year at Walt Disney World, Dennis’s leadership performance placed him in the top 3 percent of the company’s leadership team.
Unleashing Success: The Complete Guide to Ultimate Customer Service, which he authored, serves as a template for organisational excellence in businesses all over the world. He is widely regarded as one of the foremost authorities on customer service. The most recent book that he has written is titled “Lessons from the Mouse: A Guide for Applying Disney World’s Secrets of Success to Your Organization, Your Career, and Your Life.”
The book “Lessons From the Mouse” by Dennis Snow presents ten straightforward and actionable ideas that may be put into practise by anybody, anywhere. In chapters with titles like “What Time Is the 3:00 Parade?,” he manages to educate while also entertaining the reader. Isn’t it a valid question? The mouse is being quite forthright in this instance, without any Disney magic dust to divert the attention of the reader.
It is disclosed in all of its drama, wit, as well as irony what went wrong behind the scenes, what went wrong onstage, and what caused periodic chaos. On the other side, Lessons From the Mouse provides its readers with 10 lessons that helps in their lives, businesses, and professions. When a resource is used for increased organisational efficiency, as a pocket book for recent college graduates, or as a guide for new business owners, Lessons From the Mouse provides advice that is both time-tested and easy to understand.
Unleashing Excellence gives our organisation with actionable tools and detailed instructions that are adapted to meet the particular standards our business has set for providing customer service. It illustrates how to guide our teams through each stage of the implementation process so that we may achieve true excellence in customer service. This book discusses the training and teaching that is provided by our organisation, as well as how to establish a culture of personal accountability, recognise and reward outstanding performance, and measure the quality of the services that we provide. Completely revised to include the most recent information available on the most recent tools and best practises, in addition to the experiences and lessons acquired by those that have followed the method detailed in the book.
This book presents the tried-and-true best practises that may be used to create and implement a fantastic culture of customer care. The material is organised into nine “leadership actions,” each of which guides you through the process in a sequential fashion. Providing excellent service to customers is essential to the longevity of your business. The secret to elevating your company’s customer services operations from excellent to exceptional is to “unleash excellence,” since this is the single most important factor.
Request SpeakerSpeaking Fees
Dennis Snow’s speaking fees can vary depending on the type of event you are producing and where it is located.
His speaking fee can also vary depending on whether you need them to deliver a live or virtual presentation.
Please note we do not work with organizations looking for speakers to speak for free, do podcasts or interviews, or do non-paid charity work.
Contact Dennis Snow
To inquire about his speaking fees and costs, contact Keynote Speakers Agency today to book Dennis Snow for a live or virtual event, meeting, special appearance, conference, or trade-show.
Our agent will respond within two business hours.