Are you interested in hiring Allison Ausband to speak at your event, conference, trade show, meeting, or convention?
As a keynote speaker, she knows how to command a stage where she can deliver a powerful presentation that will captivate your audience.
On this page you can contact Allison Ausband’s speaker booking agency to learn more about her speaking fees and availability.
A booking agent will respond to you within two business hours to let you know if they are available and how much they cost.
Request SpeakerSpeaker Bio
Allison Ausband is a highly-sought keynote speaker and expert covering such topics as customer experience, communication, customer service, and leadership. She is a best-selling author, consultant, media pundit, and thought-leader who has spoken at many conferences around the world where she gives leaders the skills they need to deal with fast, big changes in society, the workplace, and education.
Allison Ausband is hired to speak at events and conferences where she can give expertise on important global business affairs. She works as an Executive Vice President and Chief Customer Experience Officer for GE Capital Financial Services, where she has a variety of duties, including those of Chief Customer Experience Officer. She obtained expertise as an investment manager while working for another company, which eventually led her to GE Capital Investments Management.
Anyone who recalls her as a flight attendant with Delta Air Line during her tenure there should know that she was the global team leader in charge of 24,000 flight attendants, supervisors, and support employees spread throughout the globe. The company’s onboard foreign food and beverage services, as well as the overall customer service experience for all Delta crew members and customers, were among her duties. As a manager, one of her most essential responsibilities was to supervise her personnel in ensuring that Delta’s 200 million passengers had a positive flying experience while maintaining a strong responsibility for safety. He or she was responsible for informing employees throughout the organization of the “beautiful place to work” cultures that Delta had established, which she achieved with tremendous success.
For a firm with 10 customer engagement centers distributed across four countries, Allison functioned as the Vice President of Reservations Sales or Customer Care. The company handled more than 37 million customer contacts each year and earned revenue of over $2 billion. Allison was in charge of a team that made a revenue of over two billion dollars while in this position. Allison has also worked as a consultant on a variety of other projects throughout her professional life. Throughout her professional career, Allison also has worked as a consultant on a range of different projects as a consultant.
According to a statement made by Delta on Tuesday, the airline’s In-Flight Service team has reached the best level of customer satisfaction ever recorded by the firm. Allison started in the post in June of this year and has been doing so ever since. Following the approach she established and executed for Delta’s social customer service and home-based employment initiatives, the airline has developed an innovative online freelance culture that saves the company more than $2 million in yearly operational expenditures. Delta’s aim to improve its customer ranks from last place to second place in the Department of Transportation Consumers Rankings was a critical component of her job description, and she was responsible for implementing it. Her leadership was also instrumental in the airline receiving JD Power accreditation, making it the first airline in the United States to achieve this distinction.
May 1985 was the beginning of Allison’s formal aviation career, as she began working as a flight attendant with Delta Air Lines in May 1985.
A Delta executive sponsor for human trafficking, Allison oversees the company’s yearly fundraising efforts for Breast Cancer Research Foundations, which she coordinates with her colleagues. A member of the Delta Foundations’ board of directors, which she joined in 2015, is another position she has. The Leadership Atlanta program, which she was admitted into in 2013, and she is presently a part of the Leadership Atlanta’s Class of 2014, which was established in 2013.
In addition to her role as a trustee on the University of Georgia’s board of trustees, she serves on the boards of directors of several other organizations, including the Delta Community Credit Union and the William R. as well as Sara Babb Smith Foundation. Additionally, she is a mother of two children, in addition to her role as an active member of a local church, where she currently serves as chairman of the personnel committees.
Allison earned a bachelor’s degree in journalism from the University of Georgia, where she graduated with honors. She also has worked as a freelance journalist for several years. She worked as a writer and journalist for several publications over several years.
Request SpeakerSpeaking Fees
Allison Ausband’s speaking fees can vary depending on the type of event you are producing and where it is located.
Her speaking fee can also vary depending on whether you need them to deliver a live or virtual presentation.
Please note we do not work with organizations looking for speakers to speak for free, do podcasts or interviews, or do non-paid charity work.
Contact Allison Ausband
To inquire about her speaking fees and costs, contact Keynote Speakers Agency today to book Allison Ausband for a live or virtual event, meeting, special appearance, conference, or trade-show.
Our agent will respond within two business hours.