Are you interested in hiring Lisa Ford to speak at your event, conference, trade show, meeting, or convention?
As a keynote speaker, she knows how to command a stage where she can deliver a powerful presentation that will captivate your audience.
On this page you can contact Lisa Ford’s speaker booking agency to learn more about her speaking fees and availability.
A booking agent will respond to you within two business hours to let you know if they are available and how much they cost.
Request SpeakerSpeaker Bio
Lisa Ford is a highly-sought keynote speaker and expert covering such topics as customer service, customer experience, customer loyalty, change, communication, and leadership. She is a best-selling author, consultant, media pundit, and thought-leader who has spoken at many conferences around the world where she gives leaders the skills they need to deal with fast, big changes in society, the workplace, and education.
Lisa Ford is hired to speak at events and conferences where she can give expertise on important global business affairs. She is a speaker with more than 20 years of experience talking to businesses, associations, and the government. She talks about customer support, leadership, organizational factors, and change in the United States and abroad.
Customer service is where Lisa is best known for her work. She made the How to Give Great Customer Service videotape series, the best-selling business tape in the U.S., for over three years. Her other DVDs and audiotapes are Building a Customer Driven Organization: The Manager’s Role and Personal Power and Developing a Customer Retention Program. Lisa Ford’s book, Exceptional Customer Service: Going Beyond Good Service to Exceed the Customer’s Expectations, came out not long ago.
Lisa makes content that fits the needs and problems of the audience. She has also changed a lot of movies so that clients can use them in their ongoing educational efforts. Lisa Ford’s past clients include Pfizer, Viacom, Edward Jones, CSX, Kaiser Permanente, Morton’s of Chicago, Citgo, the American Gas Association, the American Diabetes Association, and the American Veterinary Medical Association.
The National Speakers Association put Lisa Ford into the Speakers Hall of Fame in 2002. She is one of 140 professors who have been honored over the past 30 years. She is also on the board of the University of Tennessee’s College of Arts and Sciences.
Lisa recently spoke at a franchisee convention, where almost 2,100 people heard her. Lisa’s ideas about how to wow supporters and give them a relationship-building experience worked well for the team. Lisa spent time with franchisees, suppliers, and customers so she could get to know marketing strategies inside and out.
Lisa was liked by both managers and franchisees in Arizona. She motivated the people who took part to go back to their businesses and promise again to give good customer service. Lisa’s knowledge of the subject and who we are as Dairy Queen franchisees are impressive. She is very good at what she does because she can meet people who they are.
Lisa knew a lot about our business, the services that Choice’s clients offer, and how we have all worked together to support and deliver service solutions. Lisa Ford said it very well when she said that in today’s tough economy, service differentiation is a key focus and strength and flexibility for any successful organisation.
Lisa gave her audience strategies that they could use right away. The text is filled with examples and jokes so that employees learn while they laugh. People in the audience will learn how to deal with customers who want different things, how to get a lost customer back, how to calm down an angry customer, how to listen to understand what the customer wants, how to get over a mistake the company made, and how to win back the consumer. This course is based on Lisa’s video series “How to Give Exceptional Customer Service.” She got the attention of a wide range of people, and she got other people to think about how they served others. She tells stories that are interesting and funny, and she also has a wonderful sense of humour.
Request SpeakerSpeaking Fees
Lisa Ford’s speaking fees can vary depending on the type of event you are producing and where it is located.
Her speaking fee can also vary depending on whether you need them to deliver a live or virtual presentation.
Please note we do not work with organizations looking for speakers to speak for free, do podcasts or interviews, or do non-paid charity work.
Contact Lisa Ford
To inquire about her speaking fees and costs, contact Keynote Speakers Agency today to book Lisa Ford for a live or virtual event, meeting, special appearance, conference, or trade-show.
Our agent will respond within two business hours.